Consumer Protection is warning landlords and property managers after a surge in complaints from tenants handed rental homes in poor condition.
Over the past year, 77 complaints have been lodged about properties that were unclean, badly maintained or in need of repairs.
That is more than triple the 21 complaints received the year before.
Tenants have reported moving homes plagued by moulds, leaking roofs, broken air-conditioners, faulty plumbing and pest infestations.
In one serious case, a garage was advertised and leased as a two-bedroom unit, despite being deemed non-habitable by the local council.
Commissioner for Consumer Protection Trish Blake said some landlords and agents were failing in their legal responsibilities and taking advantage of Perth’s tight rental market.
“Some landlords are neglecting their duty to deliver clean, well-maintained and habitable homes – leaving tenants to deal with mould, damage and overdue repairs from day one,” she said.
“It’s deeply concerning to hear of unfit and non-compliant structures, like sheds or garages, being advertised and leased as homes. Landlords have a legal duty to ensure all properties are suitable and safe for habitation, and property managers must verify all material facts before listing.”
Ms Blake urged renters to speak up, reminding them that recent law changes mean they are protected from retaliation if they request urgent repairs or maintenance.
“Tenants deserve transparency and access to housing that meets minimum standards. When these standards fall short, we encourage them to speak up and exercise their rights,” she said.
Those with concerns can lodge a complaint through the Consumer Protection website, email consumer@lgirs.wa.gov.au, or call 1300304054.
