After several months of lobbying by the local government, communications giant Telstra has confirmed it is considering the installation of a new phone tower in a bid to address coverage issues in north Mundijong.
Telstra regional general manager Boyd Brown said the company acknowledged that mobile coverage in the area was inconsistent and said that this was largely because the terrain was extremely challenging for mobile coverage.
Mr Boyd confirmed that Telstra was considering the installation of a new mobile base station, but would not be drawn on how soon it could take place.
“At this point we are still in the early stages of assessment for a new site in north Mundijong and therefore I am not in a position to provide any timeframes,” he said.
After countless community complaints and unreliable phone service in its own administration building, the Shire of Serpentine Jarrahdale launched a two-week survey to better understand phone and internet connectivity issues plaguing residents.
More than 551 residents across 13 localities responded to the survey, the results of which were then compiled and used to lobby the federal government to improve local infrastructure.
Shire of Serpentine Jarrahdale president Michelle Rich said the shire would continue to work with Telstra and Member for Canning Andrew Hastie to ensure improvements to telecommunication infrastructure were delivered and that the community had access to reliable phone and internet services.